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Frequently Asked Questions

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What is your refund policy and terms and conditions?

We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy

What will happen if my support is expired after purchasing my item?

After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.

Is the price of the theme one-time or recurring (monthly/yearly)?

The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.

Is there a warranty on my item or a guaranty on my item?

Volutpat? Magni labore dapibus minus unde fermentum illo nunc, vestibulum earum eveniet, ipsam urna, excepturi! Autem, proin quam tempora! Suscipit cupidatat vitae, vitae

What things and what area are covered in support?

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

What will happen if my support is expired after purchasing my item?

After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.

Is the price of the theme one-time or recurring (monthly/yearly)?

The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.

Is there a warranty on my item or a guaranty on my item?

Volutpat? Magni labore dapibus minus unde fermentum illo nunc, vestibulum earum eveniet, ipsam urna, excepturi! Autem, proin quam tempora! Suscipit cupidatat vitae, vitae

Where can I find instructions on how to use my watch?

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What things and what area are covered in support?

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

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